Services
Installers
Offrian Solutions takes pride in ensuring that photovoltaic installations meet the highest industry standards and comply with local municipality requirements. Our team of qualified experts meticulously inspects every installation, assessing installation quality and safety measures.
By providing thorough engineering sign-off services, we help our clients avoid potential penalties and safeguard their reputations in the market and ensure compliance to local municipality requirements
Here we rely heavily on the installer to conclude all administration tasks towards the municipality(including the Single Line Diagram). Offrian, by means of an on-site inspection and testing, will confirm compliance towards NRS097 and municipal requirements.
Navigating the complex paperwork and administrative procedures required by local municipalities can be challenging and time-consuming. Offrian Solutions offers a comprehensive administration package that takes care of all the necessary documentation, applications, and communications with the City of Cape Town and other municipalities. Our experienced team ensures a smooth process, allowing our clients to focus on their core business operations.
We take on the full process from initial contact with the City of Cape Town, completion of the application form (including the operating diagram) and then the final compliance verification and submission. Effectively releasing the installer from the administrative burden or helping the end-user to get their system legal!
We do an in-depth inspection of the electrical installation to understand the short comings in terms of requirements for registration and general SANS compliance.
Once completed we provide a Findings Report that can be used to correct the installation to ensure compliance registration is possible
Offrian Solutions is dedicated to supporting installers in providing exceptional after-sales services to their clients. Our Service Level Agreements (SLAs) ensure that your clients receive the highest level of care and support, including system maintenance, performance monitoring, and troubleshooting. In addition, our SLAs for compliance provide a dedicated resource to help you consistently meet all regulatory requirements, ensuring the longevity and success of your business.
As and when required energy analysis, concept design, advisory
End Users
For clients seeking a seamless photovoltaic installation experience, our end-user project management package is the perfect solution. Offrian Solutions manages the entire process, from assessing energy usage and developing a tailored installation plan, to obtaining quotes from reputable installers and verifying the final system. By overseeing every aspect of the project, we ensure that our clients receive a high-quality, cost-effective PV installation that meets their specific needs.
The agreement is between Offrian and the end-user with Offrian installing a power and energy meter, and using this data to design a specific system.
Offrian will engage with various installers to obtain quotes so that the client has options to work with.
We remain involved throughout the installation and conclude the project with Compliance verification and sign-off, giving you the confidence that the system is safe and fit for purpose.
We do an in-depth inspection of the electrical installation to understand the short comings in terms of requirements for registration and general SANS compliance.
Once completed we provide a Findings Report that can be used to correct the installation to ensure compliance registration is possible
Navigating the complex paperwork and administrative procedures required by local municipalities can be challenging and time-consuming. Offrian Solutions offers a comprehensive administration package that takes care of all the necessary documentation, applications, and communications with the City of Cape Town and other municipalities. Our experienced team ensures a smooth process, allowing our clients to focus on their core business operations.
We take on the full process from initial contact with the City of Cape Town, completion of the application form (including the operating diagram) and then the final compliance verification and submission. Effectively releasing the installer from the administrative burden or helping the end-user to get their system legal!
Service Level Agreements
At Offrian Solutions, we are constantly striving to provide our clients with the best services and support. That’s why we’re excited to introduce our newService Level Agreement (SLA) tailored specifically for clients like you, who require ongoing compliance checks and more.
Our SLA offers a dedicated resource for Compliance, including the administration of submitting to the City of Cape Town (or other munic), ensuring your installations are always compliant and hassle-free.
This dedicated resource will be trained in at least the following:
• Green Academy PV SuperSchool
• Compliance requirements
• Inverter-specific training, including Victron, Sunsynk, and Rentech as required
In addition to compliance checks, this resource can also assist with commissioning, helping you streamline your installation process even further.
This does not mean the Pr. Eng disappears. The dedicated resource will work closely with the engineer. This type of format allows for compliance checks at your convenience.
The cost of this SLA is R20,000 per month and we would require a 1-year sign-on, and it’s designed to lay the foundation for us to eventually offer after-sales services,
providing even more value to our clients. The after-sales service will allow you to focus on new business and not the painstaking work of fault finding, which has been
shown to negatively affect business.
An additional “sweetener” would be that any compliance checks, up and above the 5, will be done at a discount, which we can negotiate.
By partnering with Offrian Solutions through this SLA, you can focus on your core business while our dedicated resource takes care of your compliance and commissioning needs. We believe this partnership will help you grow your business and provide your clients with an even higher level of service.
If you’re interested in learning more about our SLA, please don’t hesitate to reach out. We would be happy to answer any questions you have and discuss how we can customize the agreement to suit your specific needs.
Benefits of the SLA
Clients who sign up for the SLA receive priority service from a dedicated resource, ensuring their projects are always at the top of the queue. This faster turnaround time helps our clients deliver better service to their customers and accelerates their installation process.
Offrian is currently working on this perk – more information to follow soon.
We offer discounted rates on administration packages for clients who sign up for the SLA. This helps our clients save money in the long run and makes the agreement more cost-effective. Our clients will also be eligible for reduced pricing on future technical assistance SLAs.
Any compliance packages above the 5 subscribed for shall be at a reduced fee of R3500 for the next 5 and then R3000 for any and all after that,
Offrian can customize compliance reports to provide detailed insights into the performance of installations. This can assist with system registration and clarify any insurance risks.
Clients who sign up for the SLA benefit from extended support hours and priority access to assistance. This ensures they receive timely help when needed most, allowing them to resolve issues more efficiently. Focus on closing deals instead of troubleshooting problems.
Offrian offers incentives for clients who refer new customers to our services. This could be in the form of discounts, service credits, or other rewards, helping clients save money and receive additional value from their SLA.
Clients who sign up for the SLA benefit from extended support hours and priority access to assistance. This ensures they receive timely help when needed most, allowing them to resolve issues more efficiently. Focus on closing deals instead of troubleshooting problems.